Migrating to VoIP, a unified communications platform, demands an upgrade to your telecom infrastructure to ensure quality, efficiency and effectiveness. It is important to understand the essentials of solid VoIP framework for transparent and uninterrupted communications. The advancements in Voice over Internet Protocol technologies have been remarkable, and small businesses have begun to harness VOIP’s power.
What’s there to look for?
Startups and small- to medium-sized businesses that are investing in VoIP PBX must assess whether their current telephone infrastructure has the capability to support an advanced system. Similarly, organizations that have been using VoIP for some time have to evaluate the existing framework to determine critical areas that can be enhanced for improved performance. Businesses have complained about the drop in quality and effectiveness after installing VoIP systems, but that is due to inadequate configuration and a lack of proper components.
The Bare Necessities
Below is a list of components to be considered before migrating to VoIP.
Voice VLAN – Ensure your VoIP infrastructure is on an independent VLAN, which stands for virtual local area network. This should be implemented for both wireless and wired networks.
QoS (Quality of Service) – Quality of Service must be activated and adequately configured throughout the whole of your VoIP infrastructure.
Voice Gateway Marketing/ Internet Protocol Phone – VoIP phones, as well as gateways, must always be configured with VoIP packages in order for Quality of Service systems to treat those packets as top priority.
Quality of Service on Edge Routers – Routers configured with branch offices must always have QoS activated and configured.
Local Area and Wide Area Network Performance – Make time to evaluate your LAN and WAN connectivity to determine delayed jitter, loss of packets, and other complications.
Irrespective of network size, the Voice over Internet Protocol system must always be configured with its own virtual local area network. This configuration includes the central PBX, IP phones, VGs (voice gateways), and other VoIP services. For a more efficient wireless network, invest in a dedicated virtual LAN for your wireless PBX clients.
It is important to realize that wireless clients can experience a significant drop in quality compared to wired clients, primarily due to metered bandwidth, which isn’t the case for LAN clients.
There is often a misconception that dedicated virtual local area networks can only be configured for larger networks. The VoIP infrastructure mentioned above is easily implemented by both large and small networks.
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