The Significance of Good Infrastructure When Migrating to VoIP.

Moving to a unified communications platform such as VoIP demands a significant upgrade in terms of infrastructure to ensure quality, efficiency and effectiveness. That is why it is so important to understand the key essentials in having a solid VoIP framework for transparent and uninterrupted communications. The advancements in Voice over Internet Protocol technologies have been incredible, and though small businesses have also begun to harness its power, it is absolutely imperative that those businesses should fulfill all necessary specifications for optimal usage.

What’s there to Look for?

Startups and small to medium sized businesses that are investing in VoIP PBX have to assess whether or not their current telephonic infrastructure has the capability to support an advanced system. Similarly, organizations that have been using VoIP have to evaluate the existing framework to determine critical areas that can be enhanced for improved performance. Businesses have often complained about the drop in quality and effectiveness, but that is due to inadequate configuration and a lack of proper components.

The Bare Necessities

In light of this, mentioned below is a list of important components that all businesses considering to use VoIP must ascertain their framework supports. Moreover, it is also important to analyze whether or not the configuration of the new system has been implemented to ensure Voice over Internet Protocol PBX packets have the specified priority.

Voice VLAN – Ensure your VoIP infrastructure is on an independent (VLAN), which stands for virtual local area network. This should be implemented for both wireless networks and wired networks.

QoS (Quality of Service) – Quality of Service must be activated and adequately configured throughout the whole of your VoIP infrastructure.

Voice Gateway Marketing/ Internet Protocol Phone – VoIP phones as well as gateways must always be configured with VoIP packages in order for Quality of Service systems to treat those packets as top priority.

Quality of Service on Edge Routers – Routers configured with branch offices must always have QoS activated and configured.

Local Area and Wireless Area Network Performance – Make a timely routine to evaluate your LAN and WAN connectivity to determine delayed jitter and loss of packets amongst other complications.

Irrespective of network size, the Voice over Internet Protocol system must always be configured with its own virtual local area network. This configuration includes the central PBX, IP phones, VGs (voice gateways) or other VoIP services. For a more efficient wireless network, it is important that you invest in a dedicated virtual LAN for your wireless PBX clients.

It is important to realize that wireless clients stand a high chance of experiencing a significant drop in quality compared to wired clients, which primarily due to metered bandwidth, which isn’t the case for LAN clients.

There is often a misconception that dedicated virtual local area networks can only be configured in larger networks. The VoIP infrastructure mentioned above should be implemented by both big and small networks.

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