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FAQ

What are Cloud Services?

Cloud services are designed to keep your data safe, secure, and in your control, as well as making it accessible to all your employees who subscribe. We have some excellent providers to choose from, including Google Apps for Business which provides data security, Gmail for staying in touch, centralized calendars and document storage, plus the ability to connect with people;  text, voice, and video chat lets you see who’s online and allows you to connect instantly. See your contacts’ profile pics, recent updates and shared documents next to each email.

Why Dynamic with DNE (Standard – w/ Domain Name Email)?

Best for multiple computers in a shared office that need the ability to email, web surf, make online purchases, download software, etc. This standard service includes a dynamic IP address and email client on user’s PC that interact with the email server to send and receive emails at “companyname.com” address.

What comes with Dynamic or Basic IP Service?

Dynamic IP is best suit for customers who operate a single PC that is used for email and occasional web surfing, some online purchases or software downloads. The basic dynamic service includes a Dynamic IP address and 10 verizon.net email boxes.

Why DSL?

DSL brings the best value in broadband to go beyond surfing the web; for faster, better communications with employees, and provides one source for all Internet and data needs.

  • It’s Dynamic
  • Static
  • Offers Email and Security
  • Online Backup Storage
  • Point of Sale Capabilities
  • Web Hosting Capabilities

What is Private IP?

Private IP (PIP) service provides customers with the ability to connect two or more locations using IP connectivity. Verizon’s Network-based Private IP service offering uses MPLS (Multiprotocol Label Switching) technology; the nature of which allows “any-to-any” connectivity and enables the customer to select a quality-of service as well as a class-of service based on their specific applications. The customer connects via a circuit to the MPLS network at the Provider Edge Router (PE). The PE represents the edge of the Verizon network.

Why do I need Multiprotocol Label Switching (MPLS)?

MPLS is rapidly emerging as the VPN solution of choice for medium to large multi-site enterprises for the simple reason it offers so may inherent benefits over other comparable technologies.

  • High Reliability 
    MPLS VPNs are extremely resilient due to the fully meshed virtual cloud over which information is carried. If, for example, one link in this cloud fails, traffic is automatically redirected over another path.
  • Access Independence
    MPLS can be integrated seamlessly over any existing infrastructure, such as IP, Frame Relay, ATM, or Ethernet. Subscribers with differing access links can be aggregated on an MPLS edge without changing their current environments, as MPLS is independent of access technologies.
  • High Bandwidth
    MPLS makes high bandwidth available cost effectively. Moreover, this bandwidth can easily be turned on and off, as requirements dictate ensuring that any investment in your network is future-proof.
  • Manageability
    MPLS supports traffic engineering (ability to differentiate levels of service and prioritize delay-sensitive traffic), and Quality of Service (QoS) capabilities which makes it the perfect transport technology for converged (voice and video) networks.

What is Multiprotocol Label Switching (MPLS)?

Multi Protocol Label Switching (MPLS) is an Internet Engineering Task Force (IETF) initiative designed to improve the speed, efficiency and manageability of traffic flow across IP-based networks. MPLS combines the traffic engineering capabilities of Layer 3 routing with the speed benefits of Layer 2 switching. MPLS is used in the creation of any-to-any Virtual Private Networks which need to be able to prioritize certain classes of traffic (e.g. delay-sensitive over non-delay-sensitive), differentiate levels of performance for that traffic, and deliver SLA-assured levels of bandwidth.

Can my company use VoIP with our alarm system?

Yes, but we don’t recommend it. Your alarm system won’t be able to make an emergency call if you lose your Internet connection for any reason, so Ideal Solutions Provider suggests that you dedicate a basic landline to your company’s alarm system. Ideal Solutions Provider can assist you with the setup and basic package savings for a single business line for your alarm system.

Can I keep my existing number?

Yes, In most cases your existing number can be transferred over to a VOIP service.

Does my computer need to be on to make or receive calls?

No, all you need is a high-speed Internet connection, which you can still use even if your computer is off.

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